New Improved Phone Service!
To service you better a major technology upgrade to our phone system
was installed. This new intelligent call system ensures that your
call is answered quickly, efficiently and in the order it was received.
To talk to the sales desk for the branch you
dialed press 2. For even faster service press 3 instead and you will
be connected to the next available person in one of our 5 West
Michigan branches. Also, since the phones are connected, there is no need to call other
locations since we can simply transfer your call to any phone in any branch
instantly!
We have recorded significant gains in
service levels at all locations. We know your time is important and
we want to keep your "on-hold" time to a bare minimum.
Thank you for being our customer!
